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Frequently Asked Questions

Sure, while pls contact us in 24h once you make the order, otherwise your order has already shipped out, we can not help you to cancel it.

Sure, while pls contact us in 24h once you make the order, otherwise your order has already ship out, we can not help you to exchange the address.

We currently do not offer this option.

It is always a good idea to consider where items will be placed and any potential delivery obstacles.

We accept Paypal, Apple Pay, and Credit Cards such as Visa, MasterCard, Discover, American Express and etc.
Your credit card will be charged in full at the time the order is placed.
Sorry,we currently only ship within USA.
Except Hawaii, Alaska and Military Zone, we ship to all USA.
Sorry, we currently do not ship to P.O. Box address.
We will ship your order in 24h, and once it shipped out, you can get it in the next 2-6 working days.
You will get the Tracking No. once your order has shipped out.
We are sorry for the inconvenience caused to you, pls take pictures and send to us(service@lnchome.com), once we check out, we will resend a new one for you.
We are sorry for the inconvenience caused to you, pls take pictures and send to us(service@lnchome.com), once we check out, we will reship a new one for you.
We accept the 30 Days Return and Exchange, pls feel free to contact us . Email: support@rugsocean.com
Pls check out in the Return & Exchange of the Footer.
Once we get the returning items,we will refund in 24h.